Information pursuant to § 5 TMG
KDT GmbH Die Kundendienst-Trainer
Kurze Str. 7
89522 Heidenheim an Brenz
Deutschland
Phone: +49 921 980 324
Fax: +49 921 970 023
E-Mail: info(at)kundendienst-trainer.de
Managing Director: Emre Günes
Commercial register entry: HRB 4875 Amtsgericht
VAT No: DE 265025002
Contents of the online offer
We assume no liability for the timeliness, accuracy, completeness, or quality of the information provided. Liability claims against the author, which refer to material or non-material damages caused by the use or non-use of the information provided, or by the use of incorrect or incomplete information, are generally excluded, unless there is demonstrably intentional or grossly negligent fault on the part of the author. All offers are subject to change and non-binding. We expressly reserve the right to change, supplement, delete parts of the pages or the entire offer without prior notice, or to temporarily or permanently discontinue publication.
For direct or indirect references to external websites ("hyperlinks") that lie outside the responsibility of the author, a liability obligation would only come into effect if we had knowledge of the content and if it were technically possible and reasonable for us to prevent the use of illegal content. We hereby explicitly declare that at the time the links were created, no illegal content was recognizable on the linked pages. We have no influence whatsoever on the current and future design, content, or authorship of the linked/referenced pages. Therefore, we hereby expressly distance ourselves from all content on all linked/referenced pages that were altered after the link was created. This statement applies to all links and references set within our own website as well as to third-party entries in guestbooks, discussion forums, link directories, mailing lists, and all other forms of databases to which external write access is possible. For illegal, incorrect, or incomplete content, and especially for damages resulting from the use or non-use of such information, only the owner of the website referred to is liable, not the one who merely refers to the publication via links.
We endeavour to observe the copyrights of the pictures, graphics, sound documents, video sequences and texts used in all publications, to use pictures, graphics, sound documents, video sequences and texts created by ourselves or to resort to licence-free graphics, sound documents, video sequences and texts. All brands and trademarks mentioned in the Internet offer and possibly protected by third parties are subject without restriction to the provisions of the respectively valid trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties. The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.
Legal validity of this disclaimer
Insofar as parts or individual formulations of this text do not, no longer or incompletely correspond to the current legal situation, the content and validity of the remaining parts of the document shall remain unaffected.
Online dispute resolution
The European Commission provides an online dispute resolution platform which consumers can use to resolve a dispute and where more information on dispute resolution can be found.https://ec.europa.eu/consumers/odr/.
Alternative dispute resolution
We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration body in the event of a dispute with a consumer.