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Training in English with international participation
Regardless of whether they work with vacuum pumps, packaging machines, electrical engineering, surface hardening, or milling and turning machines, companies can now book service-training seminars from Martin Wiesend & Partners in English. One of the particular challenges which the trainers have to master involves integrating participants from the most diverse variety of cultures, each with their own attitudes and expectations.
Intercultural aspects are important: not only in the seminar room but also during outdoor team training, such as here in Tunisia.
Specialist magazine articles by or about Martin Wiesend & Partners
The magazine for decision-makers in service, marketing, logistics and technology
„Wie verkauft man Service?“
[ open as PDF (210KB)] | [ download as ZIP (168KB)]
The magazine for decision-makers in service, marketing, logistics and technology
„Mit einfachen Werkzeugen die Wut aus dem Kunden nehmen“
[ open as PDF (616KB)] | [ download as ZIP (600KB)]
The magazine for decision-makers in service, marketing, logistics and technology
„Menschliche Komponente ist beim Kunden entscheidend“
[ open as PDF (67KB)] | [ download as ZIP (55KB)]
The magazine for decision-makers in service, marketing, logistics and technology
„Berater versus Trainer – ein Gegensatz, der keiner ist“
[ open page 1 as PDF (83KB)] | [ open page 2 as PDF (82KB)] | [ download as ZIP (144KB)]The magazine for decision-makers in service, marketing, logistics and technology
„Tee und Karaoke wirken Wunder“
[ open page 1 as PDF (87KB)] | [ open page 2 as PDF (66KB)] | [ download as ZIP (123KB)]The magazine for decision-makers in service, marketing, logistics and technology
„ThyssenKrupp Technologies verstärkt die Ausbildung für Servicetechniker“
[ open page 1 as PDF (305KB)] | [ open page 2 as PDF (603KB)] | [ download as ZIP (836KB)]The magazine for decision-makers in service, marketing, logistics and technology
„Den Hauptunterschied machen die Kunden aus“
[ open as PDF (505KB)] | [ download as ZIP (472KB)]The magazine for decision-makers in service, marketing, logistics and technology
"Verkauft wird mindestens dreimal."
Article: "After Sales Service des Kundendienstes bei Neumaschinen." [ download (36kb) ]Some actual comments from participants
